Service Uptime Guarantee in Hosting
We guarantee 99.9% server uptime for every single hosting account on our web servers. We use a high-tech cloud hosting platform in which every single part of the website hosting service is managed by a different set of web servers, thus if one server fails, the remaining ones within the cluster are going to take over instantly. The cloud platform also decreases the overall load tremendously, and so the web hosting service is far more stable when compared with a service by which everything runs on a single machine and your Internet sites will perform in the best possible way. In addition, we have redundant Internet lines and diesel-powered backup generators to be sure that your sites will remain online no matter what. Software and hardware firewalls guarantee the adequate performance of our web servers in the case of DDoS attacks whereas in the case of any software issue, we have professionals keeping track of the web servers 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
With our semi-dedicated server packages, you're going to enjoy a 99.9% service uptime and you can now forget about any problems you may have experienced with other companies. In contrast to the vast majority of hosting providers, we don't run everything on only one server. Instead, each and every part of the hosting service, like the file storage, email messages, databases, CP, stats, etc., has its own clusters of servers. If one server fails, the others will take over, so your sites will not be affected. We also use an innovative load-balancing platform that guarantees the optimal performance of both our web servers and the internet websites accommodated on them. Several independent Internet providers and diesel generators are our backup in the event of an infrastructural problem, while a crew of qualified professionals, which is available 24/7, keeps track of the system in case there are software difficulties. Using our Linux semi-dedicated servers, your websites shall be up and running no matter what.
Service Uptime Guarantee in VPS Servers
If you get a Virtual Private Server from our company, we warrant that the physical server your account is set up on will be operational a minimum of 99.9% of the time. While we can't control what you do with the VPS and what you install on it, we will make certain that the main server is going to work 24/7 with no disruptions. Our facilities have several Internet providers and backup power generators to guarantee the constant work of all web servers accommodated there. If there is a problem with any virtual server on the physical one, we've got a group of skilled admins to eliminate it in a very timely manner and to to guarantee the other VPS server accounts on that web server will not be affected. We use only new, meticulously tested hardware components for all of the servers where new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers
While we are unable to control what you do with your dedicated server, the types of offline software or script-driven apps you install on it or when you restart it, we can guarantee that it'll be accessible no less than 99.9% of the time. Your machine is going to be located in our state-of-the-art facility in downtown Chicago and its uptime and accessibility is going to be ensured by powerful diesel backup generators and redundant Internet providers, so no blackouts or other infrastructural troubles will affect the proper work of your web sites at any time. Our professional group of system admins will make sure that if your server stops for some reason, it will be rebooted quickly. To prevent any chance of breakdowns, we'll give you a server with new and carefully tested hardware components to make sure that your sites will be up and running no matter what.