Help and support Channels

  • Video Tutorials
  • Video Guides

  • Learn very easily how you can revise a file or import a database via our group of how to video tutorials.

  • F.A.Q.
  • A F.A.Q. Section

  • Our Help Center incorporates a long listing of Frequently Answered Questions that cover all the elements of our Online Control Panel.

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  • Ticketing System
  • A Ticketing System

  • Our customer support department is at your service 24 hours a day to respond to your requests. You are going to get a response in maximum 1–hour following the ticket application.

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Forms of Assistance

  • Shared Hosting Support
  • Hosting Assistance

  • If you have issues utilizing our hosting service services or need to have more resources for your web–sites, just let us know and we’ll give you the best hints and tips.

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  • VPS Hosting Support
  • VPS Servers Help & Support

  • Assuming that you have issues working with your SolusVM admin panel, or with any of the web applications your VPS comes pre–installed with, let us know.

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  • Dedicated Hosting Support
  • Dedicated Servers Assistance

  • You need to modify the setup of your dedicated server? We are on duty 7 days a week to assist you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • When you've got any issues with your semi-dedicated server or need assistance with a certain undertaking, don't hesitate to get hold of our skilled staff of support engineers. They are available 24/6, prepared to assist you.
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