Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering outstanding support prompt is our high priority, so we support each hosting service plan with a 1–hour ticket answer warranty. Once you submit a ticket or send us a message, our user support team will try all they could do to generate the most satisfactory answer to your problem and to give you help and advice promptly.

  • Top quality support service

  • A Top–quality Support Service

  • You can contact us 24x7x365 with any concern you’ve got about our solutions. We’ve experts present regularly to give instructions any time necessary. You can use the ticket system or send us an email whenever you want, or grab the phone or make use of the online chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated a thorough practical knowledge base into the Control Panel allowing you to get hold of important step–by–step information whenever you want. Each section of the Control Panel possesses its own contextual support area displaying a selection of how–to articles. We have also organized instructional videos to ensure that you get a more effective visual representation of the correct way to perform any presented task.