Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Online Control Panel you’ll find an exhaustive Help section featuring a ton of help articles and regularly asked questions. They are answered by our support team of professional techs. Just type in your question and our smart system will return the best possible answer.

  • Top quality support service

  • Tutorial Videos

  • We have compiled a selection of educational video tutorials that detailedly explain how to solve a common issue connected to your hosting service account. You can find the how–to videos in the Help section.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock customer support service with a 60–minute support ticket response guarantee. A team of skillful techs will be online for you to reply to all the enquiries that you might have. During non–busy hours, a response will be given in even less than 20 minutes.