Support Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Response Warranty

  • Our client help and support team is available 24x7 to handle all your service tickets. Every ticket you send out to us will be taken care of within no more than 60 mins. If your case calls for the assistance of an admin, we are going to send the ticket to the person on duty and will notify you that the problem is being resolved.

  • Top quality support service

  • Professional Customer Assistance Service

  • We are on line for you round the clock to offer useful information and customer support as well as to help you with any issue that you may stumble upon as you are handling your virtual server. We can easily aid you with all installed in advance programs, such as your Operating System, server administration panel (based on the VPS type) and the Online Control Panel produced completely by our company.

  • Intuitive help center

  • An Informative Help Zone

  • An exhaustive and constantly updated articles base is incorporated into our in–house built Online Control Panel. It includes quick tips on how to execute all of the standard web site control duties. The Help section provides descriptive how–to article tutorials and step by step video courses. You can reach the Help section by hitting the Help or Video buttons in the top right corner of each Control Panel section.