Website Migration
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Q: What exactly does website migration mean and what does it involve?
A: The website migration service that we are offering is free of charge (within a certain limit). We’ll migrate your website(s) to our topflight cloud hosting platform without you needing to do anything. We know from experience that switching hosting providers can result in lost information and unwanted downtime. That’s why we will do all that for you at no cost!We’ve got seasoned administrators whose chief job is to make certain that your website performs exactly as it did on your old hosting platform. Our administrators are well–versed in migrating custom–made web sites, as well as web sites that are based upon popular apps like Joomla™ and WordPress.
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Q: How much time will the website migration procedure take?
A: While we cannot give you a precise time window, since there are many factors, including the physical size of the files and databases, the location of the present host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will try our very best to migrate your web site within 48h, and in some cases – within 24h (if the content is not very large).
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Q: My personal privacy is important to me. What info do you require?
A: We will need the login information for your old hosting provider’s Control Panel along with the web site’s name (domain name).
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Q: I give you access to sensitive data. How can I be sure that you won’t abuse it?
A: Our Privacy Policy is an inseparable part of the agreement that we’ll have with you as a client. We’re dedicated to safeguarding the security of the personal details collected from the customers. To do so, we use technical safety measures in order to avoid the loss, the misuse, the modification or the unlawful leakage of the personal information under our control. The measures include, but are not limited to: physical, electronic and managerial procedures to protect and secure the information that we obtain on the web. When we request clients to supply financial info (for example, a credit card number), this info is protected using the Secure Sockets Layer (SSL) encryption technique.
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Q: How about downtime? Will my web site be offline?
A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your old web hosting provider. When the migration is over, we will make sure that everything is functioning correctly and that the integrity of your web content is not affected before telling you that the transfer is done. Then we’ll explain to you how to move the domain to your hosting account with us and how to edit the DNS records.
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Q: Will my present hosting provider learn that I’m leaving them?
A: While we migrate your web content, your hosting provider won’t be aware of the migration at all. We will not get in touch with them in any way.
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Q: Which web hosting providers can you migrate web content from?
A: We support all Linux–driven web hosting platforms. Basically, if we can get access to your Control Panel, we’ll be able to migrate your web site.The only platforms that we do not support are closed–source site building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.